Return & Refund Policy

At MBS Tech, we want you to be completely satisfied with your purchase. We offer a 7-day return policy, which means you have 7 days after receiving your order to request a return.

Return Eligibility

To be eligible for a return, your product must be in the same condition in which you received it. It must be unused, undamaged, with all original tags, accessories, manuals, and packaging included. You will also need to provide your receipt or proof of purchase.

Products that have been used, damaged due to misuse, or returned without their original accessories or packaging may not be eligible for a return.

How to Request a Return

To start a return, please contact us at mbs.official035@gmail.com with your order number and the reason for your return.

If your return is approved, we will provide you with return instructions and information about where to send your package. Products sent back without contacting us first may not be accepted.

For any questions regarding returns, you can contact us at mbs.official035@gmail.com.

Damaged or Incorrect Products

Please inspect your order as soon as you receive it. If you receive a defective, damaged, or incorrect product, contact us immediately so we can review the issue and provide the appropriate solution.

For damaged or defective products, we may request photos or videos of the product and packaging to help us assess the issue.

Non-Returnable Products

Certain products may not be eligible for return if they have been used, damaged after delivery, modified, or are missing original accessories, packaging, manuals, or other included items.

Products damaged due to improper use, physical damage, water damage, electrical damage, or unauthorized repairs may not be accepted for return.

Sale, clearance, or promotional products may be subject to specific return conditions.

Exchanges

If you want to exchange a product for another item, the fastest option is to return the original product, subject to our return conditions, and place a new order for the product you want.

Refunds

Once we receive and inspect your returned product, we will notify you whether your refund has been approved or rejected.

If approved, your refund will be processed to your original payment method within 7 business days. Please note that your bank or payment provider may require additional time to process and reflect the refund in your account.

If more than 7 business days have passed after your refund was approved, please contact us at mbs.official035@gmail.com.

Contact Us

For any questions about returns, refunds, exchanges, or product issues, please contact MBS Tech at:

Email: mbs.official035@gmail.com

Call us: +92 301 4858212

Thank you for choosing MBS Tech.